CA Contractor License Bond Claims: The Comprehensive Guide

In California, individuals and businesses must obtain a contractor license from the California Contractors State License Board (CSLB) if they are involved in construction or alterations of any structure exceeding $500 in cost. This license requires the submission of a contractor license bond, which serves as a form of protection for consumers and employees. Contractors can choose between a surety bond or a cashier's check, with the surety bond being the more common option. This bond, also known as a contractor license bond, guarantees payment of damages in the event that the contractor violates state license laws.

However, if a contractor has violated the terms of their contract, the project owners or other involved parties can make a claim against the contractor license bond. This article will go through the details of claims made against the contractor license bond in California, including who specifically can make a claim against the bond, what a contractor should do in the event that a bond is filed against them, how contractors can avoid claims, and more.

Introduction

In California, contractor bonds play a crucial role in ensuring that contractors fulfill their obligations to clients and adhere to the rules and regulations set by the state. These bonds provide protection and assurance to consumers, ensuring that they are not left in the lurch or at financial risk due to subpar or unfinished work. This article aims to provide a detailed overview of claims made against contractor bonds in California, along with an outline of the bond process and what happens if a contractor's license is revoked.

What is a surety bond?

A surety bond is a three-party agreement between the surety (bonding company), the principal (contractor), and the obligee (consumer or project owner). It acts as a guarantee that the principal will fulfill their contractual duties and obligations. In the construction industry, contractor bonds are commonly used, and they provide financial protection to clients in case the contractor fails to meet their commitments.

What is a contractor license bond in California?

In California, a contractor license bond is a type of surety bond that contractors must obtain to demonstrate their competence, financial stability, and dedication to abiding by state laws and regulations. This bond is a mandatory requirement enforced by the Contractor State License Board (CSLB) in California, and it aims to protect consumers from potential financial harm caused by a contractor's actions.

What is the Contractor State License Board?

The Contractor State License Board (CSLB) is a government agency responsible for regulating and licensing contractors in California. It ensures that contractors are qualified, properly licensed, and adhere to statutory requirements and building codes. The CSLB serves as a consumer protection agency and maintains a database of licensed contractors accessible to the public.

Who can make a claim against a contractor bond?

Claims against a contractor bond can be made by the following parties, according to the CSLB:

  • Homeowners who have entered into agreements for home renovations or construction of single-family dwellings that have been damaged due to violations of state license laws by the licensed contractor.
  • Individuals who have suffered damages as a direct result of intentional and deliberate violations of state license laws or fraudulent activity committed by the licensee during the execution or performance of a construction contract.
  • Employees of the licensed contractor who have not been paid their owed wages.
  • Any person or entity that has suffered damages due to the contractor's failure to provide eligible employees with fringe benefits.

How does a consumer file a claim against a bond?

To file a claim against a bond, consumers should reach out to the contractor's surety company and provide a comprehensive written description of the issue, along with supporting documents such as the contract and any other pertinent information. If the consumer is not satisfied with the surety company's response, they have the option to take the contractor to small claims court for amounts up to $10,000. Claims exceeding $10,000 must be filed in a superior court.

What should a contractor do if a claim is filed against their bond?

If a contractor receives notification from their surety company regarding a filed claim against their bond, it is crucial to promptly respond to the surety. Contractors should provide a detailed explanation of their position and submit all relevant documentation. Additionally, if a complaint has been lodged with the CSLB, contractors should respond fully and promptly, providing the board with all requested information for the duration of the investigation.

The surety company will conduct its own investigation into any claims filed against the bond, while the CSLB will investigate any complaints against the contractor's license. Often, the issues involved in these two matters are interconnected. Both the surety company and the CSLB will independently address and resolve the respective issues within their jurisdictions.

What if there are multiple claims filed against the contractor bond in California?

All claims will be investigated, not just the first claim filed. If the bond's amount is insufficient to fully pay all the claims, the bond amount will be divided and distributed proportionally among the claimants based on the amount of their respective claims. Claims for wages and fringe benefits will be given priority.

What is the required bond amount?

The current mandated bond amount for contractor licenses is now increased to $25,000. This bond amount was instated on January 1, 2023, as a result of the Senate Bill 607.

It is important to note that this amount is not per project, but rather the total sum available to cover any damages incurred across multiple jobs during the bond's validity. Once the bond is depleted, contractors must obtain a new one to maintain their license.

As such, if there are multiple claims filed against the contractor bond, the minimum payout split across the claims will total $25,000. If the contractor obtained a bond amount higher than the mandated $25,000, then the maximum payout will be up to their bond amount.

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Is filing a complaint with CSLB automatically considered a claim against the bond?

No, filing a complaint with CSLB does not automatically count as a claim against the bond. It is possible for a person to file a complaint with CSLB without filing a claim against the bond, and vice versa. The surety company will investigate any claim filed against the bond, while CSLB will investigate any complaint filed against the contractor's license. Although the two matters are often related, CSLB and the surety company will independently handle the issues under their respective jurisdictions. The surety company will determine if it will pay the claim, while CSLB will decide on appropriate disciplinary action or a resolution for the complaint.

What motivates the contractor to resolve the issue with the complainant?

If the surety company pays a claim on the contractor's bond, it is legally obligated to report the loss payment to CSLB. The contractor is then required to reimburse the surety for any loss payment made from the bond. Additionally, the surety may choose to cancel the bond, and CSLB may suspend the contractor's license until the surety is reimbursed. A payment from the bond can have an impact on the contractor's license and livelihood.

How can a contractor prevent a claim against their bond?

To minimize the chances of a claim being filed against the bond:

  • The contractor should always document the terms of the construction contract and any changes through written agreements.
  • Accurate records of all funds paid and received should be maintained, with written confirmation of any agreements made in case of project termination.
  • Effective and frequent communication with project owners, prime contractors, and subcontractors about potential or existing issues is essential.
  • Many claims against the bond are filed by subcontractors and suppliers due to nonpayment of invoices. These claims can often be avoided by maintaining open communication with suppliers, informing them of any circumstances that may have caused delayed payment, and proposing a reasonable plan for payment. Keeping business associates informed about unusual circumstances increases the likelihood of reaching reasonable agreements.

What are the steps in the claims process?

If a consumer has a dispute or a claim against a contractor, they can file a complaint with the CSLB. The CSLB offers a streamlined process to resolve complaints and claims. The steps typically involve:

Step 1: File a complaint

The consumer should submit a formal complaint to the CSLB, providing detailed information about the issue, supporting documents, and any attempts made to resolve the matter directly with the contractor.

Step 2: CSLB investigation

Once a complaint is filed, the CSLB will investigate the matter and assess the validity of the claim. This may involve gathering evidence, conducting interviews, and reviewing relevant documents.

Step 3: Mediation or arbitration

If the CSLB finds merit in the claim, they may attempt to mediate a resolution between the consumer and the contractor. If mediation fails, the matter may proceed to arbitration, where an impartial third party will assess the claim and make a binding decision.

Step 4: Claim against the bond

In cases where the contractor fails to fulfill their obligations, the consumer may file a claim against the contractor's bond. These claims aim to compensate consumers for financial losses caused by the contractor's actions.

 Step 5: Bond payout

If the claim is approved, the bonding company will typically pay the claim up to the bond's coverage limit. The bonding company will then seek reimbursement from the contractor, potentially impacting their future ability to obtain bonds and operate as a contractor.

What happens if I get my license revoked?

If a contractor's license is revoked in California, they are no longer legally allowed to operate as a contractor. This means they cannot engage in construction-related activities or enter into contracts for remodeling, repairs, or other construction projects.

How to tell if your contractor has gotten their license revoked

To verify if a contractor's license has been revoked in California, consumers can visit the CSLB's website. The CSLB maintains an online license search feature where consumers can check a contractor's status and view any disciplinary actions taken against them. This list spans back to 2014. This resource allows consumers to make informed decisions when hiring contractors and helps ensure they are working with licensed and reputable professionals.

Visit this site: https://www.cslb.ca.gov/About_Us/Library/Revoked/ and search through the year/months that your contractor could have gotten their license revoked. 

Conclusion

Contractor bonds in California provide essential protection for consumers and help maintain standards in the construction industry. Understanding the claims process and knowing how to verify a contractor's license status are crucial steps in ensuring that one's rights are protected. By familiarizing yourself with the role of surety bonds, contractor license requirements, and the actions taken by the CSLB, you can confidently navigate your way through potential disputes, secure financial compensation when necessary, and make well-informed decisions when hiring contractors.